After Call Work (ACW)

Give your team enough time to finalize any call related matters without missing a new call.

The After Work Call feature is designed to help your team stay organized and efficient by setting aside time after each call to complete tasks related to the call. This can include creating tickets, emailing prospects or preparing the user for their next conversation. As an administrator, you have the ability to configure and customize this feature to meet the specific needs of your business.

check out these features

Sentiment Analysis

Make use of artificial intelligence to get a thorough understanding of the overall sentiment during conversations between your team and customers.

Call Whispering

Drop in on live calls between the customer and agent and coach your agent in real time on the call.

Call Transcription

Use keywords to find the right recording without the hassle of going over all your call recordings.

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