Concurrent Conversations

Simultaneously handle multiple customer interactions with a single number.

Handle as many calls and online chats as you would like through a single phone number without getting disconnected or missing your incoming calls and giving your business the chance to manage multiple customer interactions simultaneously. The number of available channels might differ from one country to another.

check out these features

WhatsApp Messaging

Connect Maqsam with your WhatsApp Business and streamline your organization messaging.

Skill Based and Dynamic Call Routing

Manage your calls by routing them to the right agent depending on the variable you want.

Custom Reports

Generate and access custom reports from your data and share them with your team.

From Customer to Cloud: Everything you need to make Customer Experience smarter.

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