Extensions

Allow your customers to easily reach the right agent or department with configurable IVR extensions numbers.

Adjustable extensions empower you to efficiently manage your users' extensions and any changes will be reflected instantaneously on your IVR. Extensions allow for better organization and call routing within your organization, making it easier for your team to stay connected and productive.

check out these features

Concurrent Conversations

Simultaneously handle multiple customer interactions with a single number.

Skill Based and Dynamic Call Routing

Manage your calls by routing them to the right agent depending on the variable you want.

Call Center Intelligence

Make winning decisions with complete insights and metrics from your call center interactions.

From Customer to Cloud: Everything you need to make Customer Experience smarter.

Try Free Now