Track User Activity

View real time, make relevant observations and keep track of your users' activity.

Your Administrators are able to track one or multiple agents and their activities whether they make and take calls across multiple phone numbers simultaneously. A detailed timeline of each user activity

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Custom Reports

Generate and access custom reports from your data and share them with your team.

WhatsApp Messaging

Connect Maqsam with your WhatsApp Business and streamline your organization messaging.

Out of Hours Services

Schedule your out of hours behavior so customers know when you are at service.

From Customer to Cloud: Everything you need to make Customer Experience smarter.

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