WhatsApp Messaging

Connect Maqsam with your WhatsApp Business and streamline your organization messaging.

Onboard your organization to the world of messaging with incoming and outgoing messaging capabilities across WhatsApp Business. WhatsApp became the most used and desired means of communication among the current generation. You don’t want to miss out on golden opportunities to delight your customers and fulfill their needs. With our WhatsApp messaging feature, your team will be able to proactively reach out to customers through approved templated messages or directly reply to customers inquiries.

check out these features

Prefered Agent

Connect your customer with the best-suited representative from your team, every time.

Sentiment Analysis

Make use of artificial intelligence to get a thorough understanding of the overall sentiment during conversations between your team and customers.

Custom Reports

Generate and access custom reports from your data and share them with your team.

From Customer to Cloud: Everything you need to make Customer Experience smarter.

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