Call Center Intelligence

Make winning decisions with complete insights and metrics from your call center interactions.

Gives you real-time insights into each and every aspect of your contact center metrics. It offers complete control over data collection and enables you to view reports, dashboards, and charts of all incoming and outbound calls. We log every single interaction your team makes with your customers, and retain your data forever so you can at your own convenience filter down on your data and build the reports you need to make more accurate decisions.

check out these features

Call Tagging

Label and organize calls based on important business criteria

Custom Reports

Generate and access custom reports from your data and share them with your team.

Prefered Agent

Connect your customer with the best-suited representative from your team, every time.

From Customer to Cloud: Everything you need to make Customer Experience smarter.

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