Custom Roles and Permissions

Empower administrators to customize user roles and access, streamlining management and enhancing operational flexibility within the platform.

Maqsam's Custom Roles and Permissions feature empowers administrators to define and customize user roles and permissions with precision. This tool allows for the creation of unique roles, each with specific access levels and permissions tailored to organizational needs. By streamlining user management, this feature enhances operational efficiency and security, ensuring that users have appropriate access to the resources they need without compromising sensitive information. Whether managing a small team or a large enterprise, Maqsam's Roles and Permissions tool provides the flexibility and control needed to optimize platform use and maintain robust security protocols.

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Concurrent Conversations

Simultaneously handle multiple customer interactions with a single number.

Custom Reports

Generate and access custom reports from your data and share them with your team.

Unlimited Call Recordings

No limits, record as many calls as you want.

From Customer to Cloud: Everything you need to make Customer Experience smarter.

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