Call Summary

Get automated concise summaries for your calls.

The Call Summary feature offers a concise one-paragraph overview of your calls for efficient comprehension. This is complemented by a detailed transcription page, presenting the full call transcript in a threaded view, significantly elevating the overall quality assurance experience.

check out these features

Custom Call Filtration

Effortlessly filter through your calls and find the calls that matter.

Auto-tagging Calls

Automatically label incoming or outgoing calls based on predefined tags and criteria.

Track User Activity

View real time, make relevant observations and keep track of your users' activity.

From Customer to Cloud: Everything you need to make Customer Experience smarter.

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