Call Tagging

Label and organize calls based on important business criteria

Add tags to calls for improved categorization and tracking. This feature is essential for identifying patterns and trends, making it easier for your team to conduct detailed call analysis, streamline follow-up actions, and enhance customer service.

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Call Center Intelligence

Make winning decisions with complete insights and metrics from your call center interactions.

Auto-tagging Calls

Automatically label incoming or outgoing calls based on predefined tags and criteria.

Custom Reports

Generate and access custom reports from your data and share them with your team.

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