Call Tagging

Label and organize calls based on important business criteria

Add tags to calls for improved categorization and tracking. This feature is essential for identifying patterns and trends, making it easier for your team to conduct detailed call analysis, streamline follow-up actions, and enhance customer service.

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Call Summary

Get automated concise summaries for your calls.


Build agility across your team by sharing all contact details in one place.

Skill Based and Dynamic Call Routing

Manage your calls by routing them to the right agent depending on the variable you want.

From Customer to Cloud: Everything you need to make Customer Experience smarter.

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