Internal Call Transfer

Let those phones ring. Seamlessly respond to calls by transfering them to another team member.

Our internal call transfer enables your team to transfer calls internally between each other in case a customer requires attention from a colleague or an agent from another team. This feature works seamlessly and enhances your customers' experience as they don’t need to hang up and call your team again.

check out these features

Custom Reports

Generate and access custom reports from your data and share them with your team.

Fully Customizable Interactive Voice Response (IVR)

Customize and build your own IVR flow that works best for your business and guide your callers through to the designated function.

Call Center Intelligence

Make winning decisions with complete insights and metrics from your call center interactions.

From Customer to Cloud: Everything you need to make Customer Experience smarter.

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