Connect your customer with the best-suited representative from your team, every time.
Want your customers to feel valued? Let them know that you value their time too by assigning their calls auto-magically to their account manager once they call your company number.
Set Relationships By Time
Control how long you want this preference to last. For a say, a week or forever. Implement alternative routing conditions in case their account manager wasn’t available.
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Call Center Intelligence
Make winning decisions with complete insights and metrics from your call center interactions.
