Custom Reports

Generate and access custom reports from your data and share them with your team.

Our dashboards provide you with a generous set of insights and information about your team’s performance, but we understand that every business has its own set of requirements; therefore our team will help you build your custom reports covering the needed KPIs and metrics and have it automatically generated at the frequency you wish.

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WhatsApp Messaging

Connect Maqsam with your WhatsApp Business and streamline your organization messaging.

Out of Hours Services

Schedule your out of hours behavior so customers know when you are at service.

Skill Based and Dynamic Call Routing

Manage your calls by routing them to the right agent depending on the variable you want.

From Customer to Cloud: Everything you need to make Customer Experience smarter.

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