Custom Reports

Generate and access custom reports from your data and share them with your team.

Our dashboards provide you with a generous set of insights and information about your team’s performance, but we understand that every business has its own set of requirements; therefore our team will help you build your custom reports covering the needed KPIs and metrics and have it automatically generated at the frequency you wish.

check out these features

Prefered Agent

Connect your customer with the best-suited representative from your team, every time.

After Call Work (ACW)

Give your team enough time to finalize any call related matters without missing a new call.

Call Summary

Get automated concise summaries for your calls.

From Customer to Cloud: Everything you need to make Customer Experience smarter.

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