Custom Reports

Generate and access custom reports from your data and share them with your team.

Our dashboards provide you with a generous set of insights and information about your team’s performance, but we understand that every business has its own set of requirements; therefore our team will help you build your custom reports covering the needed KPIs and metrics and have it automatically generated at the frequency you wish.

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Internal Calls

Easily communicate with team members internally regardless of location and at no additional cost.

Prefered Agent

Connect your customer with the best-suited representative from your team, every time.

After Call Work (ACW)

Give your team enough time to finalize any call related matters without missing a new call.

From Customer to Cloud: Everything you need to make Customer Experience smarter.

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