Live Dashboards

Sit back and watch the traffic flow in real-time, allowing you to take action with no delays with our Live Dashboard.

Remote team? No problem! Our live dashboard gives you a bird’s-eye view on all the interactions between your team and your customers in real-time, in addition to some additional insights about your team activity and current status. You will get a detailed view about all inbound and outbound calls passing through your account such as call queue time which agent is attending to the call from your team and the duration of the call. Our live dashboard also enables your supervisors and administrators to jump onto any active call and support your team if they need any help through our call whispering and coaching features.

check out these features

Custom Call Filtration

Effortlessly filter through your calls and find the calls that matter.

Sentiment Analysis

Make use of artificial intelligence to get a thorough understanding of the overall sentiment during conversations between your team and customers.

International Coverage

Get all sorts of numbers; landline, mobile, unified numbers and more issued instantly for your business.

From Customer to Cloud: Everything you need to make Customer Experience smarter.

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